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Organization

As part of Virginia Tech's Division of Information Technology, Network Infrastructure & Services (NI&S) provides and manages the university's data, voice, and video networks and related services.

NI&S is led by executive director William Dougherty.

Our Vision

To provide innovation in connectivity and computing for teachers, learners, researchers, and all who serve the university.

Our Mission

NI&S seeks to collaboratively advance the university’s mission by:

  • providing reliable, secure, high capacity I.T. infrastructure services
  • applying design thinking to customer challenges for optimal solutions
  • providing excellent service design and delivery

Contact

Technical Support 
4Help online
(540) 231-4357

 

General Questions
 ASK-NIS@vt.edu
 (540) 231-2800

 

Billing Questions
NISBILLING@vt.edu

 

NI&S Customer Service
cssnis@vt.edu
(540) 231-2800
800 Washington St SW, Suite 120
Monday - Friday, 8 AM - 5 PM

Directions

NI&S is located at 1770 Forecast Drive, Blacksburg, Virginia in Virginia Tech's Corporate Research Center.

 

We Can Help!

Technical Support

General Questions