Network Infrastructure & Services (NI&S) may be required to change rates and fees for equipment and services at any time. It is important that customers verify fees for services and equipment prior to or at the time services are requested. Questions about services may be referred to our Customer Service team at 540-231-2800. Foundation Account and Non-student Private (NSP) customers, please view the NSP and Foundation Account Service Rates.

Charge Unit Description
$30.75 month Unified Communications voice + data bundle (IP phone, wired access standard, wireless, and VPN)
$20.75 month Voice Service - IP (VOIP)
$20.75 month Unified Communications (softphone)
$10 month Wired Access (Standard) - includes Wireless LAN and VPN **
$15 month Wired Access (Enhanced) - includes Wireless LAN and VPN **
$50 month Wired Access (Data Center)
$15 month Wired Access (Standard + Power) **
$20 month Wired Access (Enhanced + Power) **
$10 month Wired Access RLAN (Standard)
$15 month Wired Access RLAN (Enhanced)
$10 month Private Ethernet (additional connection)
$10 month Wireless Access + VPN (this rate applies when not bundled with other services)
$0 month Wireless Access - guests
$5 month RLAN VPN (requires existing RLAN service)
$12 month Video Connection
$32 month Voice Service - Analog
$32 month Voice Service - Public Safety
$10 month Voice Service - Soft Extension DID

Calling Rates

Charge Unit Description
$0.00 Per Minute Direct-dialed Domestic Long Distance *
$0.95 Per Call Local Directory Assistance (411 and 555-1212)
$1.50 Per Call Domestic Long Distance Directory Assistance (Area Code + 555-1212)
$2.94 Per Call US Territory Long Distance Directory Assistance (Area Code + 555-1212 and requires an International Operator) Specifically, 340 US Virgin Islands; 670 Guam; 671 Commonwealth of Northern Mariana Islands; and 787 Puerto Rico
$8.49 Per Call Non-US Territory Long Distance Directory Assistance (Area Code + 555-1212 and requires an International Operator). Specifically,

242 Bahamas; 246 Barbados; 264 Anguilla; 268 Antigua & Barbuda; 284 British Virgin Islands; 345 Cayman Island; 441 Bermuda; 473 Grenada; 649 Turks & Caicos; 664 Montserrat; 758 St. Lucia; 767 Dominica; 784 St. Vincent & the Grenadines; 809 Dominican Republic; 868 Trinidad & Tobago; 869 Nevis & St. Kitts; and 876 Jamaica
Variable Per Minute International Calls - Use the Virginia Tech International Rate Calculator

Cellular Service Bundled Plans

Charge Unit Description
65.00 Monthly AT&T 400 Unl Data Unl Msg
80.00 Monthly AT&T 600 Unl Data Unl Msg
92.00 Monthly AT&T 600 4GB Data Unl Msg w/ Teth
96.00 Monthly AT&T 1000 Unl Data Unl Msg
107.00 Monthly AT&T 1000 4GB Data Unl Msg w/ Teth
60.00 Monthly VZW 400 Calling Plan Plus Unlimited Data
80.00 Monthly VZW 400 Calling Plan Plus Unlimited Global Data
77.00 Monthly VZW 600 Calling Plan Plus Unlimited Data
97.00 Monthly VZW 600 Calling Plan Plus Unlimited Global Data
92.00 Monthly VZW 1000 Calling Plan Plus Unlimited Data
112.00 Monthly VZW 1000 Calling Plan Plus Unlimited Global Data

Cellular Voice Service Plans

Charge Unit Description
39.00 Monthly AT&T 400 Calling Plan
52.00 Monthly AT&T 600 Calling Plan
69.00 Monthly AT&T 1000 Calling Plan
91.00 Monthly AT&T Unlimited Calling Plan
35.00 Monthly VZW 400 Calling Plan
52.00 Monthly VZW 600 Calling Plan
69.00 Monthly VZW Unlimited Calling Plan

Cellular Data Plans

Charge Unit Description
35.00 Monthly AT&T Tablet Ent Data 3GB
49.00 Monthly AT&T Tablet Ent Data 5GB
52.00 Monthly AT&T Tablet Ent Data Unlimited
52.00 Monthly VZW 4G Mobile Broadband Unlimited
130.00 Monthly VZW Mobile Broadband 20 GB
26.00 Monthly VZW Smartphone Unlimited Data

Telemetry Plans

Charge Unit Description
10.00 Monthly VZW 5 MB M2M Share
13.00 Monthly VZW 25MB M2M Share
26.00 Monthly VZW 250 MB M2M Share
33.00 Monthly VZW 1 GB M2M Share
104.00 Monthly VZW 10GB M2M Share

Cellular Service Add-On Plans

Charge Unit Description
0.00 Monthly AT&T Executive Priority Service
7.00 Monthly AT&T Messaging 200
13.00 Monthly AT&T Text Messaging 1000
26.00 Monthly AT&T Text Messaging Unlimited
7.00 Monthly VZW Text Messaging 250
13.00 Monthly VZW Text Messaging Unlimited
13.00 Monthly VZW Smartphone Hotspot Tethering
7.00 Monthly VZW iPhone Navigator
13.00 Monthly TEC Asurion iPhone Insurance
11.00 Monthly TEC Insurance - Non-iPhone
11.00 Monthly WPP Asurion Single Tier

Please Note: International travel with cellular devices can be expensive!

There are many international voice discount and global plans available. Please contact Customer Service well in advance of international travel to discuss which plans would best fit your needs and to obtain current pricing. 

There are also many voice discount plans for international calling from the United States. If you make international calls, please contact Customer Service to identify a plan to reduce international calling charges. 

Charges for Moves, Adds, and Changes (MACs)

Charge Unit Description
$50.00 order Expedite Fee
$40.00 ICR Cancellation Fee
$80.00 each Wired Access activation
$80.00 each Voice Service activation
$80.00 each Cable Plant Only activation
$20.00 order Cellular service changes
$150.00 each Data Center - Wired Access activation
$245.00 each Data Center - Load Balance Application activation
$110.00 each Data Center - Load Balance Application Change
$20.00 each Private Network Additional Connection
$20.00 each Remote Access Setup (Wireless LAN / VPN)
$230.00 each Wired RLAN Setup, in a building where no additional station cabling is required.
$500.00 each Wired RLAN Setup, in a building where additional station cabling is needed.
$20.00 each RLAN VPN Setup

Services with a One-Time Fee

Charge Unit Description
$20.00 one time Unified Communications Softphone setup
$20.00 one time International Calling
$20.00 one time Private number

* Domestic long distance will not be charged for normal long distance calling volumes

** Standard Ethernet service supports speeds up to 100Mbs. Enhanced Ethernet service supports speeds up to 1000Mbs. Actual connection speeds will vary based on several factors. Please contact the Customer Service group (1-2800) for information related to service availability and performance expectations.

Customer Support

Our Customer Service team is here to help you provision the telecommunications services you need.

Call (540) 231-2800 or send an email to cssnis@vt.edu