Network Infrastructure & Services (NI&S) may be required to change rates and fees for equipment and services at any time. It is important that customers verify fees for services and equipment prior to or at the time services are requested. Questions about services may be referred to our Customer Service team at 540-231-6460. Foundation Account and Non-student Private (NSP) customers, please view the NSP and Foundation Account Service Rates.

Charge Unit Description
$30.75 month Unified Communications voice + data bundle (IP phone, wired access standard, wireless, and VPN)
$20.75 month Voice Service - IP
$20.75 month Unified Communications (softphone)
$10 month Wired Access (Standard) - includes Wireless LAN and VPN **
$15 month Wired Access (Enhanced) - includes Wireless LAN and VPN **
$50 month Wired Access (Data Center)
$15 month Wired Access (Standard + Power) **
$20 month Wired Access (Enhanced + Power) **
$10 month Wired Access RLAN (Standard)
$15 month Wired Access RLAN (Enhanced)
$10 month Private Ethernet (additional connection)
$10 month Wireless Access + VPN (this rate applies when not bundled with other services)
$0 month Wireless Access - guests
$5 month RLAN VPN (requires existing RLAN service)
$12 month Video Connection
$32 month Voice Service - Analog
$32 month Voice Service - Public Safety
$10 month Voice Service - Soft Extension DID

Calling Rates

Charge Unit Description
$0.00 Per Minute Direct-dialed Domestic Long Distance *
$0.95 Per Call Local Directory Assistance (411 and 555-1212)
$1.50 Per Call Domestic Long Distance Directory Assistance (Area Code + 555-1212)
$2.94 Per Call US Territory Long Distance Directory Assistance (Area Code + 555-1212 and requires an International Operator) Specifically, 340 US Virgin Islands; 670 Guam; 671 Commonwealth of Northern Mariana Islands; and 787 Puerto Rico
$8.49 Per Call Non-US Territory Long Distance Directory Assistance (Area Code + 555-1212 and requires an International Operator). Specifically,

242 Bahamas; 246 Barbados; 264 Anguilla; 268 Antigua & Barbuda; 284 British Virgin Islands; 345 Cayman Island; 441 Bermuda; 473 Grenada; 649 Turks & Caicos; 664 Montserrat; 758 St. Lucia; 767 Dominica; 784 St. Vincent & the Grenadines; 809 Dominican Republic; 868 Trinidad & Tobago; 869 Nevis & St. Kitts; and 876 Jamaica
Variable Per Minute International Calls - Use the Virginia Tech International Rate Calculator

Cellular Service Bundled Plans

Charge Unit Description
60.00 Monthly AT&T 400 Unl Data Unl Msg
70.00 Monthly AT&T 400 4GB Data 200 Msg w/ Teth
74.00 Monthly AT&T 600 Unl Data Unl Msg
85.00 Monthly AT&T 600 4GB Data Unl Msg w/ Teth
88.00 Monthly AT&T 1000 Unl Data Unl Msg
99.00 Monthly AT&T 1000 4GB Data Unl Msg w/ Teth
56.00 Monthly VZW 400 Calling Plan Plus Unlimited Data
74.00 Monthly VZW 400 Calling Plan Plus Unlimited Global Data
71.00 Monthly VZW 600 Calling Plan Plus Unlimited Data
89.00 Monthly VZW 600 Calling Plan Plus Unlimited Global Data
85.00 Monthly VZW 1000 Calling Plan Plus Unlimited Data
103.00 Monthly VZW 1000 Calling Plan Plus Unlimited Global Data

Cellular Voice Service Plans

Charge Unit Description
36.00 Monthly AT&T 400 Calling Plan
48.00 Monthly AT&T 600 Calling Plan
63.00 Monthly AT&T 1000 Calling Plan
84.00 Monthly AT&T Unlimited Calling Plan
12.00 Monthly VT In State Only Basic Calling Plan
24.00 Monthly VT In State Only 200 Calling Plan
40.00 Monthly VT In State Only 600 Calling Plan
33.00 Monthly VZW 400 Calling Plan
48.00 Monthly VZW 600 Calling Plan
62.00 Monthly VZW 1000 Calling Plan
63.00 Monthly VZW Unlimited Calling Plan

Cellular Data Plans

Charge Unit Description
30.00 Monthly AT&T Tablet Ent Data 2GB
32.00 Monthly AT&T Tablet Ent Data 3GB
45.00 Monthly AT&T Tablet Ent Data 5GB
48.00 Monthly AT&T Tablet Ent Data Unlimited
43.00 Monthly VITA 3G Unlimited Broadband Data
48.00 Monthly VZW 4G Mobile Broadband Unlimited
120.00 Monthly VZW Mobile Broadband 20 GB
24.00 Monthly VZW Smartphone Unlimited Data

Telemetry Plans

Charge Unit Description
8.40 Monthly VZW 5 MB M2M Share
12.00 Monthly VZW 25MB M2M Share
24.00 Monthly VZW 250 MB M2M Share
30.00 Monthly VZW 1 GB M2M Share
72.00 Monthly VZW 10GB M2M Share

Cellular Service Add-On Plans

Charge Unit Description
0.00 Monthly AT&T Executive Priority Service
6.00 Monthly AT&T Messaging 200
12.00 Monthly AT&T Text Messaging 1000
59.00 Monthly AT&T Unlimited Global Data
72.00 Monthly AT&T 1GB Global Passport
5.00 Monthly AT&T World Connect
6.00 Monthly AT&T World Connect Value
8.00 Monthly AT&T World Traveler
6.00 Monthly VT Text Messaging 200
6.00 Monthly VZW Text Messaging 250
12.00 Monthly VZW Text Messaging Unlimited
23.00 Monthly VZW Global Data 100 MB
78.00 Monthly VZW PDA Global Email
12.00 Monthly VZW Tethering-Mobile Broadband Connect
5.00 Monthly VZW U.S. to the World Voice Value Plan
6.00 Monthly VZW U.S. to the World Voice Value Plan-Text
6.00 Monthly VZW iPhone Navigator
12.00 Monthly TEC Asurion iPhone Insurance
10.00 Monthly TEC Insurance - Non-iPhone
10.00 Monthly WPP Asurion Single Tier

Charges for Moves, Adds, and Changes (MACs)

Charge Unit Description
$50.00 order Expedite Fee
$80.00 each Wired Access activation
$80.00 each Voice Service activation
$80.00 each Cable Plant Only activation
$20.00 order Cellular service changes
$150.00 each Data Center - Wired Access activation
$245.00 each Data Center - Load Balance Application activation
$110.00 each Data Center - Load Balance Application Change
$20.00 each Private Network Additional Connection
$20.00 each Remote Access Setup (Wireless LAN / VPN / Modem Pool)
$230.00 each Wired RLAN Setup, in a building where no additional station cabling is required.
$500.00 each Wired RLAN Setup, in a building where additional station cabling is needed.
$20.00 each RLAN VPN Setup

Services with a One-Time Fee

Charge Unit Description
$20.00 one time Unified Communications Softphone setup
$20.00 one time International Calling
$20.00 one time Private number

* Domestic long distance will not be charged for normal long distance calling volumes

** Standard Ethernet service supports speeds up to 100Mbs. Enhanced Ethernet service supports speeds up to 1000Mbs. Actual connection speeds will vary based on several factors. Please contact the Customer Service group (1-6460) for information related to service availability and performance expectations.

Customer Support

Our Customer Service team is here to help you provision the telecommunications services you need.

Call (540) 231-6460 or send an email to cssnis@vt.edu