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Network Infrastructure & Services

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As  part of Virginia Tech's Division of Information Technology, Network Infrastructure & Services (NI&S) provides and manages the university's data, voice, and video networks and related services.

Our Vision & Mission

To provide innovation in connectivity and computing for teachers, learners, researchers, and all who serve the university.

NI&S seeks to collaboratively advance the university’s mission by:

  • providing reliable, resilient, secure, high capacity I.T. infrastructure services
  • applying design thinking to customer challenges for optimal solutions
  • providing excellent service design and delivery

Customer Portal

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We Can Help!

Technical Support
  4Help online
  (540) 231-4357

Billing Questions
  NISBILLING@vt.edu

NI&S Customer Service
  cssnis@vt.edu
  (540) 231-2800
  800 Washington St SW, Suite 120
Monday - Friday, 8 AM - 5 PM

General Questions
  ASK-NIS@vt.edu
  (540) 231-6460