Network Infrastructure & Services
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As part of Virginia Tech's Division of Information Technology, Network Infrastructure & Services (NI&S) provides and manages the university's data, voice, and video networks and related services.
Our Vision & Mission
To provide innovation in connectivity and computing for teachers, learners, researchers, and all who serve the university.
NI&S seeks to collaboratively advance the university’s mission by:
- providing reliable, resilient, secure, high capacity I.T. infrastructure services
- applying design thinking to customer challenges for optimal solutions
- providing excellent service design and delivery
Customer Portal
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Technical Support
4Help online
(540) 231-4357
Billing Questions
NISBILLING@vt.edu
NI&S Customer Service
cssnis@vt.edu
(540) 231-2800
800 Washington St SW, Suite 120
Monday - Friday, 8 AM - 5 PM
General Questions
ASK-NIS@vt.edu
(540) 231-6460