Ordering Services

Faculty, staff, and departmental users order telecommunications services from NI&S through their Service Managers. Account Administrators and Account Managers can update their department's Service Managers using the User Roles page in the NI&S Customer Portal.

• Submitting a Service Request in the NI&S Customer Portal
• Approving a Service Request in the NI&S Customer Portal
   

Students are automatically provisioned wireless service from their student fees, along with one wired network connection in each residence hall room. Additional optional services for students, including analog "landline" telephone service in the residence halls, can be ordered through NI&S Customer Service.

Questions about ordering services should be directed to the Customer Service team at (540) 231-2800 or to cssnis@vt.edu.

Useful links for Communications Liaisons:

• University Design & Construction
• Instructions for making Banner Fund changes