Faculty, staff, and departmental users order telecommunications services from NI&S through their Communications Liaison(s).

Students are automatically provisioned wireless service from their student fees, along with one wired network connection in each residence hall room. Additional optional services for students, including analog "landline" telephone service in the residence halls, can be ordered through our Student Network Services office on campus.

Questions about ordering services should be directed to the Customer Service team at 231-6460 (1-6460 on campus) or to cssnis@vt.edu.


Useful links for Communications Liaisons:

Customer Support

Our Customer Service team is here to help you provision the telecommunications services you need.

Call (540) 231-6460 or send an email to cssnis@vt.edu

Place orders online with our COLA Customer Portal

View service rates

Technical Support