Non-Student Private and Foundation Account Service Rates

Network Infrastructure & Services (NI&S) may be required to change rates and fees for equipment and services at any time. It is important that customers verify fees for services and equipment prior to or at the time services are requested. Questions about services may be referred to our Customer Service team at 540-231-6460.

Charge Unit Description
$30.75 month Voice Service - IP
$15 month Wired Access (Standard) - includes Wireless LAN and VPN **
$20 month Wired Access (Enhanced) - includes Wireless LAN and VPN **
$70 month Wired Access (Data Center)
$20 month Wired Access (Standard + Power) **
$25 month Wired Access (Enhanced + Power) **
$15 month Private Ethernet (additional connection)
$15 month Wireless Access + VPN (this rate applies when not bundled with other services)
$15 month Wireless Access - guests
$15 month Remote Access (VPN, off-campus service only)
$12 month Video Connection
$40 month Voice Service - Analog
$40 month Voice Service - Public Safety
$40 month Voice Service - Attendant
$15 month Voice Service - Soft Extension DID
$7.50 month Voice Service - Soft Extension (internal)

Calling Rates

Charge Unit Description
$0.05 Per Minute Direct-dialed Domestic Long Distance
$0.95 Per Call Local Directory Assistance (411 and 555-1212)
$1.50 Per Call Domestic Long Distance Directory Assistance (Area Code + 555-1212)
$2.94 Per Call US Territory Long Distance Directory Assistance (Area Code + 555-1212 and requires an International Operator) Specifically, 340 US Virgin Islands; 670 Guam; 671 Commonwealth of Northern Mariana Islands; and 787 Puerto Rico
$8.49 Per Call Non-US Territory Long Distance Directory Assistance (Area Code + 555-1212 and requires an International Operator). Specifically,
242 Bahamas; 246 Barbados; 264 Anguilla; 268 Antigua & Barbuda; 284 British Virgin Islands; 345 Cayman Island; 441 Bermuda; 473 Grenada; 649 Turks & Caicos; 664 Montserrat; 758 St. Lucia; 767 Dominica; 784 St. Vincent & the Grenadines; 809 Dominican Republic; 868 Trinidad & Tobago; 869 Nevis & St. Kitts; and 876 Jamaica
Variable Per Minute International Calls - Use the Virginia Tech International Rate Calculator

Charges for Moves, Adds, and Changes (MACs)

Charge Unit Description
$50.00 order Expedite Fee
$80.00 each Wired Access activation
$80.00 each Voice Service activation
$18.50 order Cellular service changes
$150.00 each Data Center - Wired Access activation
$245.00 each Data Center - Load Balance Application activation
$110.00 each Data Center - Load Balance Application Change
$20.00 each Private Network Additional Connection
$20.00 each Remote Access Setup (Wireless LAN / VPN / Modem Pool)
$230.00 each Wired RLAN Setup, in a building where no additional station cabling is required.
$500.00 each Wired RLAN Setup, in a building where additional station cabling is needed.
$20.00 each RLAN VPN Setup

Services with a One-Time Fee

Charge Unit Description
$80.00 one time Extension Bell
$20.00 one time International Calling
$20.00 one time Private number

** Standard Ethernet service supports speeds up to 100Mbs. Enhanced Ethernet service supports speeds up to 1000Mbs. Actual connection speeds will vary based on several factors. Please contact the Customer Support Services group (1-6460) for information related to service availability and performance expectations.