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Ordering Services

Faculty, staff, and departmental users order telecommunications services from NI&S through their Communications Liaison(s).

Students are automatically provisioned wireless service from their student fees, along with one wired network connection in each residence hall room. Additional optional services for students, including analog "landline" telephone service in the residence halls, can be ordered through our NI&S Customer Service office on campus.

Questions about ordering services should be directed to the Customer Service team at (540) 231-2800 or to


Useful links for Communications Liaisons:

Customer Support

Our Customer Service team is here to help you provision the telecommunications services you need.

Call (540) 231-2800 or send an email to

Place orders online with our COLA Customer Portal

View service rates

Technical Support